Appointments

New Extended Telephone Consultation Service

Please note: Since 20th August, patients without an appointment will be dealt with using our extended Telephone Consultation Service. Patients should telephone the surgery and expect a call back from a GP or Nurse Practitioner within 1 to 2 hours. Read more...

Book An Appointment Online

You can book your appointments online. 

Patients wanting to use this service must register in person at reception to gain access to the Online Appointment System. 

Once you have registered or if you are already registered, you can access the online appointments via Systm Online below:

Extended Opening Hours

We are open after 6.30pm on Thursday evenings.

This service is predominantly for patients who find it difficult to attend the surgery during normal opening hours.

On Thursdays there is a late family Planning Clinic which has a Nurse Practitioner, a Nurse and an HCA with bookable appointments.

Appointment System

At The Peaseway Medical Centre there are:

  • 6 GPs,
  • 3 Nurse Practitioners (who are specially qualified nurses who can prescribe and refer you to hospital if necessary). 
  • We also have a number of nurses and health care assistants (HCAs) who can be on duty to see patients mornings, afternoons and during the evening every day. 

If you are a registered patient you can be seen by any of the above clinicians – you do not need to ask to see ‘your’ GP.

Please make an appropriate request.  If a nurse can deal with your problem then please do not try to see a GP.  If in doubt please ask for help – and remember, advice can often be obtained over the telephone.

Out of Hours

The surgery is currently open from 8.00am - 6.00pm Monday to Friday.

What to do if the practice is closed?

If you need medical help fast but it’s not an emergency call 111.

NHS 111 is the number to call when you need medical help fast but it’s not a life-threatening emergency. Calls to 111 are free from landlines and mobiles and the service is available 24/7 every day of the year.

You should call 111 when:

  • you think you need to go to A&E or to another NHS urgent care service.
  • your GP surgery is closed and you need healthcare advice.
  • you don’t know who to call for medical help.

Read more information about 111...

If it’s a life-threatening emergency call 999. Call 999 for life threatening emergencies such as:

  • Major accident or trauma
  • Severe breathlessness
  • Severe bleeding
  • Loss of consciousness
  • Severe chest pain

Community Pharmacists

In addition to dispensing prescriptions the large network of community pharmacies across Co Durham and Darlington provide a wide range of services e.g. minor ailments, sexual health and smoking cessation services.

A number of pharmacies provide extended opening hours including opening in the evenings and at weekends, details of all pharmacies in County Durham and Darlington can be accessed via www.durhamlpc.org.uk, click on the ‘pharmacies’ link on the left hand side of the home page. We recommend that you telephone a pharmacy to check they can provide the service you need before you set off.

Telephone Consultations

Telephone consultations are increasingly important to our way of working here at Peaseway.

We realise that people sometimes just want to discuss something but don't always want to take a half-day or day off from a busy work life, or to have the problems of arranging assistance with caring for family at home whilst coming in to see us.

With this in mind all of the Doctors and nurses at Peaseway will be delighted to contact you by telephone to discuss problems. Some people have used this facility whilst at work as well as from home.

Essentially, if we can possibly help we will do our very best for you.

Mostly we will call at the end of surgery times and we endeavour to return your call as quickly as possible. Specific time request will be entertained when possible but please try to keep as open a timescale as possible.

Try it and see - it may be just the thing to save you some precious time!

Home Visits

The doctors would appreciate your co-operation if you could try to attend surgery.  Please remember that home visits will only be for patients who are too frail or infirm to attend a routine appointment.

Please give the doctor notice before 11.00am if the visit is required on the same day, except in cases of emergency.  From 12 noon until 6.00pm there is an emergency doctor available at the surgery.  From 6.00pm until 8.00am, emergency cover is provided by the Urgent Care Centre at Bishop Auckland General Hospital.

THIS COVER INCLUDES WEEKENDS AND BANK HOLIDAYS AND CAN BE CONTACTED VIA THE SURGERY ON 01325 528 000 IN THE EVENT OF AN EMERGENCY.

Please bear in mind that your doctor’s time is precious.  It is preferable that consultations take place in the surgery where diagnostic facilities are ideal.

Site Last Updated 27-Nov-17