Patient Participation Group
Electronic Repeat Dispensing
Living Well Taking Control
Urgent Care Consultation
Patient Survey 2016
How long have you been registered at Peaseway?
Do you have a long standing illness such as cancer, diabetes, chronic heart or kidney disease, epilepsy or COPD?
Do you have access to the Internet which you use regularly?
Yes - go to Q6
No - go to Q8
How many times have you gone to www.peaseway.com (Or ordered Prescriptions online?)
5 times or more
Have you registered for Peaseway Online Services?
Have you seen a Doctor or a Nurse at the GP Surgery in the last 6 months?
Yes - go to Q9
No - go to Q13
How satisfied were you with the Doctor or Nurse that you saw?
1 = Not at all satisfied to 10 = Very satisfied
How did you book that Appointment?
By online booking
How do you rate the ease of booking an appointment?
1-10, where 10 is excellent
Are there ways in which booking an appointment could be made easier for you or do you have any problems with our methods of communication?
In the past 6 months how easy have you found the following?
1-10, where 10 is very easy.
Getting through on the telephone
Speaking to a GP on the telephone
Speaking to a Nurse on the telephone
Obtaining test results by telephone
Getting an appointment with a GP or Nurse Practitioner
Getting an appointment with a Nurse or Health Care Assistant
How helpful do you find the Receptionists at the Surgery?
1-10, where 10 is very helpful.
Do you feel that you have sufficient information regarding how the practice handles your confidential data?
Yes - go to Q16
No - go to Q17
What further information would you like?
Considering everything the surgery and its staff provide for you or could do for you - how do you rate our overall service?
Site Last Updated 15-Jan-18