Prescriptions

Repeat Prescriptions Introduction

If you require regular prescriptions, your doctor can arrange for details to be kept on our computer.  You are advised to give at least 48 hours notice when ordering repeat prescriptions to allow for your prescription to be printed and signed. The pharmacy you have chosen to use may also need a further 24 hours to issue your prescription.

Your details may have been changed since your last visit to the surgery.  Please help staff to help you by re-ordering your prescription from your most recent repeat slip.

To save a visit to the surgery to collect your prescription you must nominate one of the 6 local chemists who provide a collection service.  To nominate a chemist complete a simple form and thereafter your prescription may be collected, already complete, from your chosen chemist. 

This service is provided by:

Boots - Newton Aycliffe
Cobblers Hall Pharmacy - Woodham
Lloyds pharmacy - on site / attached to surgery
Moss / Alliance Pharmacy
Neville Pharmacy
Tesco - Newton Aycliffe

In the unlikely event that you do not wish to nominate a chemist you may leave a stamped, self addressed envelope for the prescription to be posted to you.

How to Request a Repeat Prescription

If you require regular prescriptions details will be kept on our computer. You are able to request repeat prescriptions from this list of regular medicines by any of the following methods:

• By handing in the repeat request slip at the surgery at any time.
• By using our Internet Repeat Prescriptions Ordering Service. Please note we reserve the right to refuse access to this system if it is abused or misused.
• By telephoning the surgery (0844 477 3002). If you are housebound or elderly you will be directed to speak to a Receptionist to place your order. Everyone else has the ability to leave their request on the voice messaging service. This is 24 hours a day.
• By post - but you must enclose a stamped SAE if you wish the prescription to be posted back to you.

To save a visit to the surgery to collect your prescription you must nominate one of the local chemists who provide a collection service from this surgery. Thereafter your prescription may be collected, already complete, from your chosen chemist.

You are advised to allow at least 48 hours notice when ordering repeat prescriptions to allow for the script to be printed and signed. Your nominated pharmacy may also need a further 24 hours to process your prescription. Sometimes you may be asked to see a doctor before a repeat prescription can be issued. This is routine and very important for your health and safety. Do not delay in arranging an appointment.

You must not try to order repeat prescriptions too early as this is carefully monitored and a script will not be issued. If the need is for a holiday, or other travel, we can make an occasional exception.
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Prescriptions for the Elderly and Housebound

For those Elderly & Housebound patients who may prefer to speak with a member of staff we will accept their calls.